Who we are and what challenges are we solving

Over 2 Billion adults worldwide are unbanked, according to the Fintech times. For them, this means that it is difficult to get a loan to invest in their business, they don’t have a savings account to save for a big expense, and their family does not have affordable health insurance. It often means they remain stuck in poverty, vulnerable to disease, undernourishment, and insecurity.

Dot Group is a Nigerian/Dutch company that helps solve this problem by providing affordable financial and non-financial products and services to the underbanked and unbanked.

We created a network of so-called ‘agents’ with mobile terminals as a first step. People can go to these agents to get or deposit cash, transfer money, and pay their bills easily.

Since the launch of our flagship product called dotPay in September 2021, over 23,000 agents are now active in Nigeria, and over 7 million customers have used their services.

In addition to dotPay, we are currently rolling out our electronic banking app dotBank, and we also see good results with the first trials of our dotInsure product. Building on these products, our data science team is working on AI-powered features such as recommendations for banking and risk management for loans and insurance. Our mission is to build and connect the world’s unbanked to an ecosystem of financial services and products.

We know that sometimes, one successful fund transfer is a lifeline to many on the receiving end.

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Your future team

At DotPay, we believe in the power of collaboration and innovation. Joining our team means becoming part of a dynamic and diverse group of professionals who are passionate about driving success and making a meaningful impact. Here's a glimpse into what you can expect from your future team.

By joining DotPay, you're not just taking on a job; you're becoming an integral part of a team that is shaping the future. Together, we'll achieve greatness, learn from each other, and enjoy the journey.

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Your focus for the next 6 months

• Define and refine our strategic objectives for the upcoming months. Consider both short-term wins and long-term initiatives that align with the overall vision of the organization.
• Foster a collaborative and inclusive team environment. Encourage open communication, idea-sharing, and cross-functional collaboration. Strengthening teamwork will be key to overcoming challenges and achieving synergy
• Invest time in enhancing your skills and knowledge. Identify areas for professional growth and development, whether through training programs, workshops, or mentorship opportunities. A commitment to continuous learning is fundamental to personal and organizational advancement.

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What we’d like you to achieve within a year

As a key member of our team, we have set ambitious yet achievable goals for your role over the next year.

We believe that by working together to accomplish the following objectives, we will not only contribute to the success of our organization but also provide you with ample opportunities for professional growth and development.

• Successfully maintain and enhance relationships with existing clients, ensuring a retention rate of at least 90%.
• Identify and implement strategies to drive account growth, aiming for a minimum of 15% increase in revenue from existing accounts.
• Collaborate with the sales team to acquire a minimum of three new high-value clients within the first six months.
• Contribute to the development of new business proposals and presentations to secure additional accounts
• Engage in continuous learning and development activities to stay abreast of industry trends and best practices.
• Attend at least one relevant industry conference or training program to enhance your skill set and bring valuable insights to the team

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You have the following claims to fame:

We believe that achieving these objectives will not only contribute to the success of our organization but also position you as a valuable and integral member of our team.

We look forward to supporting you in reaching these milestones and celebrating the shared successes that will undoubtedly follow.

Improve client communication by implementing a regular update schedule, ensuring clients are well-informed about project statuses and key developments. Enhance internal communication by actively contributing to team meetings, sharing insights, and collaborating on shared projects

Utilize data analytics to identify trends, opportunities, and areas for improvement within your account portfolio. Implement data-driven strategies to optimize performance and enhance overall client satisfaction